WHAT GRASSER is?

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HEART OF GRASSER

Subtitle

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Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

about

FAQ

How to buy and download patterns?

How to buy and download a pattern


1. Choose your favorite design, size, and height.

2. Add the pattern to your cart.

3. In the Cart section, you'll see all your items and can adjust your order if needed.

4. Click Proceed to Checkout. Log in or register if you haven't already.

5. Complete the payment with PayPal.

Your pattern files will be available for download in your personal account immediately after payment. Download links will also be sent to your email.

Please note: To download your purchased pattern—whether from your account or the email notification—you must be logged in to the site using the same account you used to make the purchase.


If you have any problems with authorization or with orders, contact us by e-mail info@en-grasser.com (indicate the order number or your e-mail). 


If you want to download patterns from the category of "free patterns", they are available for download in the zip-archive after registration/ log in.
Just click the "Download a free pattern" button and the PDF files with a pattern are downloaded to your electronic device.

The help and support service can be found at - info@en-grasser.com


How to choose the right pattern size

Full instructions for taking measurements and selecting your size are available on this page: https://en-grasser.com/about/kak-opredelit-svoy-razmer/

To pick the correct pattern size, simply measure yourself and compare your measurements to the size charts in the guide.

How to print your pattern

Full printing instructions are available on this page: https://en-grasser.com/about/kak-raspechatat-vykroyku/

Important tips before you start:

- Always print the test square first before printing the full pattern on A4 paper. The square should measure exactly 10 × 10 cm.
- Don't print directly from your browser. Save the PDF file to your device and open it in Adobe Acrobat Reader.
- We recommend setting the print scale to 100% (Custom Scale). Pay attention: if your pattern with a separate file “Test square 1”, choose “Custom scale” - 95%


 If the page borders appear misaligned, check your Page Orientation setting—it should be set to Auto (not Portrait or Landscape manually).


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